PRIVACY POLICY

This privacy policy (“Policy”) describes how Citizen Communications, LLC (“CC”) collects, uses and shares personal information of consumer users who access our website, recyclist.co (the “Site”) and from users of customized websites that we publish on behalf of our customers (“Published Sites”).

WHAT WE COLLECT

We get information about you in a variety of ways.

Information Given to Us

When a customer creates an account, we may collect a variety of information from that customer, including payment information, address, email address, and business address. When a customer authorizes its employees to register for an account to use the services we provide (each a “User”), we may collect additional information, such as the User’s ‎ name,‎ email address, Facebook or GooglePlus log-in token, and other information given to use directly by the User.  

Information We Get from Published Sites

We may ask end users of Published Sites to provide us with certain personally identifiable information that can be used to contact or identify them (“End User Information”). End User Information may include, but is not limited to Email address and Usage Data.

Usage Data

Usage Data is collected automatically when using the Published Sites.

Usage Data may include information such as End User Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Published Site that End User visits, the time and date of End User's visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When End Users access the Published Site by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device End User uses, End User's mobile device unique ID, the IP address of End User's mobile device, End User's mobile operating system, the type of mobile Internet browser End User uses, unique device identifiers and other diagnostic data.

We may also collect information that End User's browser sends whenever End User visits our Published Site or when End User accesses the Published Site by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our Site and Published Sites and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Site and Published Sites.

You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Site or Published Sites.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as you close your web browser.

We use persistent Cookies for the purposes set out below:

• Tracking and Performance Cookies

  Type: Persistent Cookies

  Administered by: Third-Parties

  Purpose: These Cookies are used to track information about traffic to our Site and Published Sites and how users use them. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Site or Published Site. We may also use these Cookies to test new advertisements, pages, features or new functionality of the Site or Published Site to see how our users react to them.

USE OF PERSONAL INFORMATION

We use the personal information that we collect as follows:

• to operate, maintain, and improve our the Site and Published Sites, products, and services.
• to respond to comments and questions and provide customer service;
• to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
• to communicate about promotions, upcoming events, and other news about products and services offered by us, our customers, and selected partners; and
• to provide and deliver products and services customers request.

SHARING OF PERSONAL INFORMATION

We may share personal information as follows:

• We may share personal information with your consent.
• We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
• We may share personal information for legal, protection, and safety purposes.
• We may share information to comply with laws.
• We may share information to respond to lawful requests and legal processes.
• We may share information to protect the rights and property of CC, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
• We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
• We may share information with those who need it to do work for us.
• We may also share aggregated and/or anonymized data with others for their own uses.

INFORMATION CHOICES AND CHANGES

• Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.
• You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.
• You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.  

SECURITY OF YOUR PERSONAL INFORMATION

We take steps to help protect personal information. No steps can fully prevent all security risks, however. Mistakes may happen. Bad actors may defeat even the best safeguards.

DETAILED INFORMATION ON THE PROCESSING OF PERSONAL INFORMATION

Service Providers have access to personal information only to perform their tasks on or behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

• Google Analytics

  Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Site and Published Sites. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt-out of having made your activity on our Site or Published Sites available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Email Marketing

We may use personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

We may use Email Marketing Service Providers to manage and send emails to you.

• Mailchimp

  Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC. For more information on the privacy practices of Mailchimp, please visit their Privacy policy: https://mailchimp.com/legal/privacy/

Usage, Performance and Miscellaneous

We may use third-party Service Providers to provide better improvement of our Site and Published Sites.

• Invisible reCAPTCHA

  We use an invisible captcha service named reCAPTCHA. reCAPTCHA is operated by Google. The reCAPTCHA service may collect information from you and from your device for security purposes. The information gathered by reCAPTCHA is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/

CCPA PRIVACY

Your Rights under the CCPA

Under this Privacy Policy, and by law if you are a resident of California, you have the following rights:

• The right to notice. You must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
• The right to access / the right to request. The CCPA permits you to request and obtain from CC information regarding the disclosure of your Personal Data that has been collected in the past 12 months by the CC or its subsidiaries to a third-party for the third party's direct marketing purposes.
• The right to say no to the sale of Personal Data. You also have the right to ask CC not to sell Your Personal Data to third parties.
• The right to know about your Personal Data. You have the right to request and obtain from CC information regarding the disclosure of the following:
  • The categories of Personal Data collected
  • The sources from which the Personal Data was collected
  • The business or commercial purpose for collecting or selling the Personal Data
  • Categories of third parties with whom we share Personal Data
  • The specific pieces of Personal Data we collected about You
• The right to delete Personal Data. You also have the right to request the deletion of your Personal Data that have been collected in the past 12 months.
• The right not to be discriminated against. You have the right not to be discriminated against for exercising any of your Consumer's rights, including by:
  • Denying goods or services to you
  • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
  • Providing a different level or quality of goods or services to you
  • Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

Exercising Your CCPA Data Protection Rights

In order to exercise any of your rights under the CCPA, and if you are a California resident, you can email [email protected] or send mail to Citizen Communications, LLC, PO Box 2319, Truckee, CA 96160.

CC will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice.

CONTACT INFORMATION

We welcome your comments or questions about this privacy policy. You may email [email protected] or send mail to Citizen Communications, LLC, PO Box 2319, Truckee, CA 96160.

CHILDREN UNDER THE AGE OF 13

Our Site and Published Sites are not intended for children under 13 years of age. We do not knowingly collect personal information from children under age 13. If we learn we have collected or received personal information from a child under 13 years of age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under age 13, please contact us at [email protected]

CHANGES TO THIS PRIVACY POLICY

We may change this privacy policy. If we make any changes, we will change the “last updated” date below.

This privacy policy was last updated on January 6, 2020.